You can see if that fixes it.Įven in some rare cases, the re-install step also don't work. Android usually restores all settings after you re-install and log into the app. It may work after this.įinally, if you can't fix it with anything, you may need to uninstall the app and re-install it. If none of the above working, you can wait till your phone battery drains and it turns off automatically.Īfter that put it to charge, and press the power button. Then, release the buttons and hold down 'Power' button until the screen turns on. Press and hold down the 'Home' and 'Power' buttons at the same time for upto 10 seconds. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue. Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in android operating system. Common Prodigy App Problems and Troubleshooting Steps I'm getting black screen (blank screen) when I open Prodigy?

Prodigy app not starting